Help Guides
Your account, privacy and app settings
Profile and email
- Account & profile: your name and profile.
- Change email: the new address must be confirmed from a link sent to it. Until you confirm it, your old address keeps working.
Password, two-factor and sessions are in Signing in and keeping your account secure.
Your data
- Privacy: download everything Substratal holds about you, as a file. You can do this up to 5 times a day.
- From the same screen, you can ask for your data to be erased. You can cancel the request until it runs.
- Delete account: if you pay for Standard, cancel it in Plan & Billing first. Deleting your account doesn't cancel the subscription.
Settings for each app
Each app can add its own settings, which you change in Settings → the app. A setting either uses your global value (language, time zone, appearance, notifications) or overrides it for that app. Reset goes back to the global value.
Screens in this guide
ACC-01 · Account & profile ACC-02 · Change email ACC-07 · Privacy ACC-08 · Delete account SET-02 · Settings — Per app